Frequently Asked Questions

1. What Products Does Vintage Vault Sell?

We specialize in authentic vintage clothing, accessories, and collectible items curated with a focus on quality, character, and timeless style.

2. Do You Ship Internationally?

Yes! We offer free Standard First Class shipping worldwide. Transit time for international orders typically ranges from 16 to 24 business days.

3. How Long Will It Take To Receive My Order?

• USA Orders: 7 to 14 business days (plus 3–5 business days for processing)
• Worldwide Orders: 16 to 24 business days (plus 3–5 business days for processing)

4. How Can I Track My Order?

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

5. What Is Your Return Policy?

We offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you can contact us within 30 days of receiving your item. We will work with you to make things right through a replacement or store credit where applicable. For full details on when refunds may apply, please refer to our Refund Policy page.

6. How Do I Request A Return Or Exchange?

Simply contact us at shopthevintagewarehouse@gmail.com with your order number and reason for return. We"ll guide you through the next steps.

7. How Do I Know What Size To Order?

Please refer to our Size Guide on each product page. If you're unsure or between sizes, feel free to contact us for personalized recommendations.